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FAQ

Frequently Asked Questions

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Delivery Timeframes

Orders will be despatched the same day of factory completion.  You may find that some products arrive prior to the entire order, being finalised.

Orders that have not given permission to be left on the doorstep, will still be delivered as per usual, however if you are not at home to sign for the delivery, the freight company will leave a card for you to contact them and organise a new delivery day. They will not leave the goods until they are signed for.

IMPORTANT -  If you are going away on holidays or any other further delivery instructions, please make sure to let us know in the comment field at the checkout, so we are fully aware of your situation.

We will do everything possible to get your order to you on time but unfortunately we cannot be responsible for Freight Company delays.

Deliveries are Monday to Friday from 9am to 5pm. and as we use an freight company and not a local courier; we are unable to advise of a specific time or to get the driver to phone you prior.




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